Returns & Exchanges
I want you to love your Bloom & Bead piece. If something isn’t quite right, please contact me within 14 days of delivery to request a return or exchange.
Returns
Items must be unworn, unused, and in their original condition and packaging.
Return requests must be made within 14 days of delivery.
Customers are responsible for the cost of return shipping unless the item arrived damaged or incorrect.
Once the returned item is received and inspected, I’ll process the refund to the original payment method.
Exchanges
Exchanges are accepted within 14 days of delivery, provided the item is unworn and in its original condition.
Customers are responsible for shipping costs associated with an exchange.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact me within 48 hours of delivery with photos of the item and packaging. I’ll work with you to make it right.
Final Sale Items
Custom-made, personalized, or final-sale items are not eligible for return or exchange.
Please note: Original shipping costs are non-refundable.

